Accessibility Statement for hargassner.com
Contents of this page
1. Compliance Status
The Hargassner website is currently partially compliant with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We are in an ongoing process of technical and visual redevelopment (soft relaunch) to improve accessibility and usability for all users.
Key improvements in progress include:
- Structural changes in the source code to enhance screen reader readability
- Design optimizations such as increased contrast, adjustable font sizes, and improved spacing
- More accessible forms with clear labeling, focus guidance, and error messaging
- Alternative text for images, subtitles for videos, and user control over animations
Accessibility is closely monitored and continuously improved as part of this relaunch.
2. Non-accessible Content
a) Content not yet fully accessible:
- Some downloadable PDF documents are currently not accessible. We are happy to provide accessible versions upon request.
- Most of our videos are hosted on YouTube and do not currently include audio descriptions or complete text alternatives (WCAG criteria 1.2.3 and 1.2.5). As a result, spoken content may not be available to users who are deaf or hard of hearing.
b) Disproportionate burden:
Retrofitting a large archive of historical video content to meet full accessibility requirements would require substantial resources and may constitute an undue burden as defined under applicable accessibility legislation, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act in the United States, and the Accessible Canada Act.
c) Content excluded from accessibility requirements:
- Content published before June 28, 2025, is exempt from the current legal requirements
- Content provided by third-party providers, over which we have no editorial control
3. Statement Preparation
This accessibility statement was created in June 2025 based on manual and automated testing conducted by the digital agency WESEO in accordance with WCAG 2.1.
Please note: The current website is still undergoing redevelopment and is not yet fully accessible. Accessibility improvements are being actively implemented as part of the soft relaunch.
4. Feedback & Contact
If you encounter any accessibility barriers on our website or need assistance accessing specific content, we welcome your feedback:
E-Mail: [[email protected]]
Please include the following, if possible:
- A description of the issue
- The URL of the affected page or file
We will carefully review your request and respond as quickly as possible.
5. Enforcement Procedure
If you do not receive a satisfactory response within a reasonable timeframe, you may file a complaint with the appropriate enforcement body:
In the United States
Complaints related to digital accessibility can be submitted to the U.S. Department of Justice (DOJ) under the Americans with Disabilities Act (ADA) or to the General Services Administration (GSA) under Section 508 of the Rehabilitation Act for federal agencies. More information: https://www.ada.gov or https://section508.gov
In Canada
If your concern falls under Canadian jurisdiction, you may contact the Accessibility Commissioner within the Canadian Human Rights Commission, responsible for enforcing the Accessible Canada Act (ACA). More information: https://www.chrc-ccdp.gc.ca