AwardsNews

TÜV AUSTRIA awards Hargassner customer service

TÜV AUSTRIA (independent testing, inspection and certification company) has once again tested and certified the quality of Hargassner’s service and advice.
This year, the auditors focused on the professional competence of Hargassner’s customer service with regard to customer concerns.

Service and advice are among the key success factors of a company that sells highly specialised products. This is also the case with Hargassner heating technology. As biomass pioneers from the Innviertel region, we have long since developed into experts and leading producers of high-quality biomass heating technology. Our products offer buyers the highest level of comfort, the best user-friendliness, cost savings and also the secure feeling of heating sustainably.

Advice and service as a guarantee of success

Nevertheless, Hargassner partner companies and end customers always have important concerns about operation, technology, heating material and order processing. Therefore, professional and uncomplicated advice and service is a core pillar of Hargassner’s success. And this is independently verified by TÜV AUSTRIA. This year, the auditors certified a high level of service quality, highly qualified experts and a service available throughout Austria. Of course, customer friendliness as well as objective and comprehensible solution proposals also played a major role.

Mann repariert im Kundendienst eine Heizungsanlage | Hargassner

Division Manager proud

Markus Zeilinger, Head of Customer Service at Hargassner, is proud of his team:

Customer-oriented working methods are a guarantee of success for our company and are always at the centre of our actions; these points were once again confirmed in an independent audit by TÜV. Of course, we are very pleased that the strict auditors are also of the opinion that we are excellently positioned for the benefit of our customers.

Markus Zeilinger | Division Manager Customer Service, Hargassner Ges mbH

Objective proof creates trust

Certification by TÜV Austria creates trust and is objective proof of quality. The widespread acceptance of the certificate naturally also creates a significant competitive advantage and brings more confidence for prospective customers, buyers and existing customers.